I am really getting frustrated with Symantec. Over the last 12 months I have had nothing but bad experiences with Symantec. They have provided poor service to me as both a commercial customer. At the office we use have purchased and license for Symantec AntiVirus Corporate Edition. I have experience poor support. Speaking with technical support on multiple occasions about the same issue without satisfactory resolution. I have experienced similar disappointment when dealing with my personal symantec product.
It seems to me that Symantec has grown a little to large for their own good. They seem to have forgotten they are in part a service company. As a consumer and technology user I rely on them being ethical about the functions of their product and the things they say about other software products. Review the article listed below posted on Spybots' homepage. I encourage everyone to send a message to both the symantec individuals listed in the article. Please do not resort to spam or other un-ethical responses, but Symantec needs to understand that this behavior is not acceptable.
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